Privacy, Terms, and Cookie Policy

GVL Resolve provides real estate information, market education, buyer and seller resources, investor resources, neighborhood content, relocation guidance, consultation requests, and related real estate service information.

The website is intended for general informational and marketing purposes only. It does not replace professional advice from a licensed real estate professional, attorney, tax advisor, lender, inspector, contractor, appraiser, insurance professional, or other qualified advisor.

GVL Resolve is a website and brand operated by Mox Services DBA GVL Resolve. It is not intended to imply that GVL Resolve is a separate real estate brokerage.

Real estate brokerage services are provided through Matthew Farrahar, South Carolina real estate license number 145262, affiliated with eXp Realty, brokerage license number 18022.

No agency relationship, client relationship, fiduciary relationship, buyer representation relationship, seller representation relationship, or transaction brokerage relationship is created by visiting this website, submitting a form, downloading a guide, using an online tool, or communicating through the website. A real estate agency relationship is only created through a written agreement signed by the appropriate parties and the brokerage.

You must be at least 18 years old to submit forms, request services, schedule consultations, or otherwise use interactive features on the website.

By using the website, you represent that you have the legal authority to do so and that the information you provide is accurate and truthful.

The content on this website may include articles, guides, opinions, market commentary, neighborhood summaries, checklists, calculators, videos, images, property-related information, investment-related information, and other educational materials.

All content is provided for general informational purposes only. Market conditions, property values, inventory, interest rates, taxes, insurance costs, zoning rules, short-term rental rules, renovation costs, lending terms, and other real estate factors can change at any time.

You should independently verify all information before making a real estate, financial, legal, tax, investment, or housing decision.

GVL Resolve does not guarantee any specific outcome, including the sale or purchase of a property, a specific sales price, appraised value, investment return, renovation cost, tax result, loan approval, insurance approval, contractor performance, market appreciation, rental income, or days on market.

Any examples, case studies, projections, estimates, or hypothetical scenarios are for illustration only and should not be treated as a guarantee.

When you submit a form, request a consultation, download a resource, ask for a property valuation, request buyer or seller guidance, inquire about investment properties, or otherwise contact us through the website, you agree that we may use the information you provide to respond to your request.

You agree not to submit false, misleading, unlawful, abusive, confidential, infringing, or harmful content through the website.

By submitting your contact information through the website, you authorize GVL Resolve, Matthew Farrahar, eXp Realty, and authorized service providers acting on our behalf to contact you about your inquiry, real estate needs, requested services, appointment scheduling, property information, market updates, and related services.

Communications may include phone calls, emails, and text messages. Message and data rates may apply. Message frequency may vary.

You are not required to consent to marketing calls or text messages as a condition of purchasing any property, selling any property, or receiving brokerage services.

You may opt out of marketing text messages at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, QUIT, or another clear opt-out request. You may request help by replying HELP or by contacting Help@GVLResolve.com.

You may unsubscribe from marketing emails by using the unsubscribe instructions in the email or by contacting Help@GVLResolve.com.

Even after opting out of marketing communications, we may still send non-marketing communications related to active transactions, requested services, legal obligations, security, or account or service administration.

GVL Resolve supports equal housing opportunity. We do not discriminate based on race, color, religion, sex, disability, familial status, national origin, or any other protected class under applicable law.

Website content, neighborhood information, school information, demographic information, relocation information, or market commentary should not be interpreted as steering, discouraging, or encouraging any person to buy, sell, rent, or avoid housing in any area based on a protected characteristic.

The website may reference or link to third-party providers such as lenders, inspectors, contractors, insurance providers, attorneys, title companies, home warranty companies, photographers, software tools, analytics providers, advertising platforms, or other service providers.

Third-party links are provided for convenience only. GVL Resolve does not control third-party websites, services, pricing, availability, quality, privacy practices, terms, or performance.

You are responsible for reviewing and deciding whether to use any third-party provider.

If you submit reviews, testimonials, comments, messages, photos, videos, documents, feedback, or other materials, you represent that you have the right to submit them and that they do not violate the rights of any other person.

By submitting content to us, you grant GVL Resolve and its affiliated service providers a non-exclusive, royalty-free, worldwide license to use, reproduce, edit, publish, display, and distribute that content for business, marketing, operational, and service-related purposes, unless otherwise agreed in writing.

We may remove or decline to publish submitted content at our discretion.

The website, branding, copy, design, graphics, logos, layouts, videos, images, guides, downloads, and other materials are owned by or licensed to GVL Resolve unless otherwise stated.

You may view and use the website for personal, non-commercial purposes. You may not copy, reproduce, scrape, modify, republish, sell, distribute, or exploit website content without written permission.

You agree not to use the website for unlawful purposes, submit false or misleading information, attempt unauthorized system access, interfere with website security or performance, upload malware or spam, scrape website content, impersonate another person, violate intellectual property or privacy rights, or use the website in a way that violates real estate laws, advertising laws, fair housing laws, or consumer protection laws.

We may update, modify, suspend, or discontinue any part of the website at any time without notice. We do not guarantee that the website will always be available, error-free, secure, or uninterrupted.

The website and all content are provided "as is" and "as available." To the fullest extent permitted by law, GVL Resolve disclaims all warranties, express or implied, including warranties of accuracy, reliability, merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

You use the website and rely on its content at your own risk.

To the fullest extent permitted by law, GVL Resolve, Mox Services DBA GVL Resolve, Matthew Farrahar, eXp Realty, and their respective owners, agents, affiliates, contractors, service providers, and representatives will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the website.

This includes damages related to lost profits, lost data, lost opportunities, real estate decisions, investment decisions, third-party services, technical issues, or reliance on website content.

You agree to defend, indemnify, and hold harmless GVL Resolve, Mox Services DBA GVL Resolve, Matthew Farrahar, eXp Realty, and their respective owners, agents, affiliates, contractors, service providers, and representatives from claims, damages, liabilities, costs, and expenses arising from your use of the website, your violation of these Terms, your submitted content, or your violation of any law or third-party right.

These Terms are governed by the laws of the State of South Carolina, without regard to conflict of law principles.

Any dispute arising from or related to the website or these Terms will be handled in the appropriate state or federal courts located in South Carolina, unless otherwise required by law.

We may update these Terms from time to time. The "Last Updated" date will reflect the latest version. Your continued use of the website after updates are posted means you accept the updated Terms.

We may collect information you provide directly, information collected automatically, and information from service providers or business partners.

Information you provide may include name, email address, phone number, mailing address, property address, buying, selling, investing, or relocation preferences, budget, timing, property type, search criteria, consultation requests, communication history, appointment details, testimonials, documents, SMS opt-in status, and messaging consent records.

Information collected automatically may include IP address, browser type, device type, operating system, referring website, pages visited, time spent on pages, forms started or submitted, clicks, scrolls, general location based on IP address, cookie data, and analytics data.

We may receive information from website hosting providers, CRM systems, analytics providers, advertising platforms, email and SMS platforms, scheduling tools, lead sources, real estate service partners, public records, and social media or advertising platforms.

We may use information to respond to inquiries, provide requested real estate information, schedule consultations, support buyer, seller, investor, or relocation needs, send property and market updates, improve website performance, personalize content, manage leads, send permitted communications, maintain consent records, prevent fraud and spam, comply with legal and brokerage obligations, analyze marketing performance, and improve business operations.

If you opt in to SMS communications, we collect your mobile phone number and SMS consent status.

No mobile information, SMS opt-in data, or SMS consent information will be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes.

SMS information may be shared with service providers only as necessary to deliver text messages, manage opt-outs, maintain compliance records, or provide requested services on our behalf.

You may opt out of SMS communications at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, QUIT, or another clear opt-out request. You may request help by replying HELP or contacting Help@GVLResolve.com.

Message and data rates may apply. Message frequency may vary.

We may send emails related to inquiries, consultations, market updates, property information, resources, newsletters, service updates, or transaction-related matters.

You may unsubscribe from marketing emails by following the instructions in the email or by contacting Help@GVLResolve.com.

Even if you unsubscribe from marketing emails, we may still send non-marketing emails related to active services, transactions, legal obligations, security, or administrative matters.

We use cookies, pixels, tags, scripts, and similar technologies to operate the website, remember preferences, measure performance, understand visitor behavior, improve marketing, and provide a better user experience.

For more information, please review our Cookie Policy at https://GVLResolve.com/privacy-terms#cookie-policy.

We do not sell your personal information in the ordinary sense of exchanging it for money.

Information may be shared with Matthew Farrahar, eXp Realty, and related brokerage personnel when needed to respond to your real estate inquiry, provide brokerage services, manage compliance, or support an active or potential transaction.

We may share information with service providers that help operate the website and business, including hosting providers, CRM providers, email platforms, SMS platforms, analytics tools, advertising tools, scheduling systems, form tools, data storage providers, and security providers. These providers are authorized to use information only as needed to provide services to us.

If you request it or if it is necessary to provide the service you asked for, we may share information with lenders, closing attorneys, inspectors, contractors, insurance providers, title companies, appraisers, photographers, home warranty companies, or other real estate-related providers.

We may share information when required to comply with law, regulation, subpoena, court order, government request, brokerage compliance requirement, or to protect rights, safety, security, or property.

If our business is sold, merged, reorganized, or transferred, information may be included as part of that transaction, subject to appropriate confidentiality and privacy protections.

We may use software, automation, AI-assisted tools, or data systems to help organize inquiries, draft responses, summarize information, improve follow-up, analyze website activity, or support business operations.

We do not use these tools to replace professional judgment in real estate brokerage matters. If you prefer that your information not be processed through AI-assisted tools where reasonably avoidable, contact Help@GVLResolve.com.

We use reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, misuse, loss, disclosure, or alteration.

No website, email system, database, or transmission method is completely secure. You should avoid submitting highly sensitive information through website forms unless specifically requested through a secure method.

We retain information for as long as reasonably necessary to respond to inquiries, provide services, manage business records, maintain brokerage and legal compliance, resolve disputes, enforce agreements, and support legitimate business purposes.

Retention periods may vary based on the type of information, applicable laws, brokerage requirements, and business needs.

You may contact us to request access to personal information we maintain about you, request correction of inaccurate information, request deletion where legally permissible, opt out of marketing emails, opt out of text messages, update contact preferences, or ask questions about privacy practices.

Contact Help@GVLResolve.com. Some information may need to be retained for legal, brokerage, compliance, transaction, security, or business record purposes.

This website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has submitted information to us, contact Help@GVLResolve.com so we can take appropriate action.

The website may link to third-party websites, tools, forms, social media platforms, service providers, or resources. We are not responsible for the privacy practices, content, or policies of third-party websites.

You should review the privacy policies of any third-party websites you visit.

Some browsers offer "Do Not Track" settings. Because there is not a uniform industry standard for responding to these signals, our website may not respond to all Do Not Track signals.

You may manage cookies and tracking through your browser settings and any cookie preference tools provided on the website.

The website is intended primarily for users located in the United States. If you access the website from outside the United States, you understand that your information may be processed and stored in the United States, where privacy laws may differ from those in your location.

We may update this Privacy Policy from time to time. The "Last Updated" date will reflect the latest version. Your continued use of the website after updates are posted means you accept the updated Privacy Policy.

Cookies are small data files placed on your browser or device when you visit a website. Cookies help websites function, remember preferences, improve performance, understand visitor activity, and support marketing or advertising.

We may also use similar technologies such as pixels, tags, scripts, local storage, session storage, device identifiers, and analytics tools.

We may use cookies and similar technologies to operate the website, keep it secure, remember preferences, improve speed and performance, understand visitor behavior, measure marketing and advertising performance, improve landing pages and content, track form submissions and conversion activity, personalize content where appropriate, and support remarketing or advertising campaigns.

Strictly necessary cookies are required for the website to function. They may support security, page navigation, form submission, session management, spam prevention, and access to website features. Because these cookies are necessary, they may not be optional.

Performance and analytics cookies help us understand how visitors use the website, including pages visited, time on site, clicks, scrolls, traffic sources, device type, and general location.

Functional cookies help the website remember choices you make, such as preferences, saved settings, form progress, or display options.

Advertising and targeting cookies may be used to deliver relevant advertising, measure campaign performance, limit ad frequency, build audiences, and understand how users interact with ads and landing pages. Advertising cookies may be placed by third-party platforms when those tools are installed on the website.

Depending on the tools active on the website, cookies or similar technologies may be used by third-party providers such as Google Analytics, Google Ads, Google Tag Manager, Meta or Facebook Pixel, Microsoft Advertising, LinkedIn Ads, YouTube or embedded media tools, CRM tools, form tools, scheduling tools, chat tools, marketing automation platforms, security tools, spam prevention tools, and website performance tools.

Only list the tools actually installed on the live website before publishing this section.

Third-party providers may use cookies according to their own privacy policies and cookie policies. We do not control every third-party cookie once it is placed by an outside provider.

Where required, we may ask for your consent before placing non-essential cookies such as analytics, advertising, or targeting cookies.

You may accept, reject, or adjust cookie preferences through the cookie banner or cookie settings tool provided on the website.

If you disable or reject certain cookies, parts of the website may not function properly, and some features may be unavailable.

Most browsers allow you to manage, block, or delete cookies through browser settings. Your options depend on the browser and device you use.

You can generally manage cookies through the settings area of browsers such as Google Chrome, Apple Safari, Microsoft Edge, and Mozilla Firefox.

You can also manage advertising preferences through platform-specific tools provided by companies such as Google, Meta, Microsoft, and other advertising networks.

Some browsers or devices may send "Do Not Track" or other privacy preference signals. Because there is not a single uniform standard for all such signals, our website may not respond to every signal.

Where legally required and technically feasible, we will honor applicable privacy preference signals.

We may update this Cookie Policy from time to time as our website, technology, advertising, analytics, or legal obligations change. The "Last Updated" date will reflect the latest version.

By submitting a website form, checking an SMS consent box, clicking a consent or submission button, texting our business line, replying START, requesting information, scheduling a consultation, or otherwise giving us permission to contact you, you authorize Mox Services DBA GVL Resolve, Matthew Farrahar, eXp Realty, and authorized service providers acting on our behalf to contact you at the phone number you provide.

Communications may include phone calls, emails, and text messages related to your real estate inquiry, appointment scheduling, consultation reminders, buyer resources, seller resources, investor resources, property information, market updates, service updates, transaction-related communication, and marketing messages where permitted.

Calls or text messages may be sent using an automatic telephone dialing system, artificial voice, prerecorded voice, or other automated technology where permitted by law. Consent to receive marketing calls or text messages is not required as a condition of buying, selling, renting, financing, or receiving real estate brokerage services.

Message frequency varies. Message and data rates may apply. To opt out of text messages, reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT. To receive help, reply HELP or contact us at Help@GVLResolve.com.

Through this E-SIGN Consent, you agree that we may provide disclosures, notices, confirmations, authorizations, agreements, consent records, communication records, SMS terms, privacy notices, website terms, and other information related to your electronic interaction with us in electronic form.

Communications means any disclosures, notices, agreements, authorizations, consent confirmations, records, or other information that we may provide to you electronically in connection with your website submission, communication preferences, SMS consent, real estate inquiry, consultation request, or related service request.

Transaction means your electronic interaction with us, including your request for information, submission of a website form, consent to receive communications, SMS opt-in, appointment request, resource request, or other electronic communication with GVL Resolve.

You understand and agree that clicking a button, checking a box, typing your name, submitting a form, replying to a text message, selecting an electronic option, or taking a similar electronic action may constitute your electronic signature and acceptance.

Your electronic signature has the same legal effect as a physical handwritten signature to the fullest extent permitted by applicable law.

This E-SIGN Consent applies to the Transaction and related Communications. It is effective immediately when you provide electronic consent.

Your E-SIGN Consent remains effective for the Transaction and related communications unless and until you withdraw it as described below. Withdrawal of E-SIGN Consent does not automatically withdraw any separate consent you may have given to receive calls, emails, or text messages.

You are not required to consent to receive Communications electronically. However, if you do not provide this E-SIGN Consent, you may not be able to complete certain online forms, electronic submissions, digital authorizations, or online consent transactions.

You may request a paper copy of any Communication provided electronically by contacting Mox Services DBA GVL Resolve, Attn: Electronic Communications, 620 Rutherford Ave, Greenville, SC 29609, Help@GVLResolve.com, or 864-781-4569.

You may withdraw your E-SIGN Consent by contacting us at Help@GVLResolve.com or by mailing a written request to Mox Services DBA GVL Resolve, Attn: Electronic Communications, 620 Rutherford Ave, Greenville, SC 29609.

Withdrawal of E-SIGN Consent will apply only after we have had a reasonable opportunity to process your request. Withdrawal may prevent you from completing certain online transactions or receiving certain Communications electronically.

Withdrawing E-SIGN Consent does not affect the legal validity or enforceability of Communications or electronic signatures provided before your withdrawal became effective.

You agree to keep your contact information current so we can send Communications to the correct email address, phone number, or mailing address.

To update your contact information, contact us at Help@GVLResolve.com or text/call 864-781-4569.

We may provide electronic Communications by displaying them on the website, making them available through an online form or consent screen, sending them by email or text message, sending a link to view them online, providing them through a scheduling, CRM, document, or communication platform, or making them available for download or printing.

You agree that you are able to access, view, download, save, and print Communications that we provide electronically. We recommend that you save or print a copy of this E-SIGN Consent and any related Communications for your records.

To receive, access, and retain electronic Communications, you must have internet access, a working email account or mobile phone number, a device capable of accessing websites and electronic documents, a current common web browser, software or browser capability to view and save electronic records, and sufficient storage space or printer access to retain copies.

Your use of the website, submission of a form, checking of a consent box, or other electronic acceptance demonstrates that you can access the information presented electronically.

You acknowledge that the internet, email, and text messaging are not completely secure. Electronic Communications may be accessed by unauthorized or unintended third parties.

Although we use reasonable safeguards to protect our communication systems, we cannot guarantee that electronic Communications will always be secure, uninterrupted, or error-free.

You are responsible for protecting access to your email account, mobile device, computer, passwords, and other communication tools.

This E-SIGN Consent should be read together with our Privacy Policy, Cookie Policy, Terms of Service, and any SMS/TCPA disclosures presented at the point of opt-in.

If there is a conflict between this E-SIGN Consent and another website policy, the terms most specific to the electronic consent, communication, or transaction at issue will control to the extent permitted by law.

GVL Resolve is a website and brand operated by Mox Services DBA GVL Resolve. It is not intended to imply that GVL Resolve is a separate real estate brokerage.

Real estate brokerage services are provided through Matthew Farrahar, South Carolina real estate license number 145262, affiliated with eXp Realty, brokerage license number 18022.

No agency relationship, client relationship, fiduciary relationship, buyer representation relationship, seller representation relationship, or transaction brokerage relationship is created solely by visiting the website, submitting a form, agreeing to this E-SIGN Consent, downloading a resource, or communicating electronically.